MALORY
Warranty Policy
Thank You for Choosing MALORY
At MALORY, we stand behind the quality of our landscape lighting products. Our goal is to provide durable, reliable, and long-lasting outdoor lighting solutions for homeowners, contractors, and landscape professionals.
All eligible MALORY products include a 30-day money-back guarantee and warranty coverage based on product material and component type.
30-Day Money-Back Guarantee
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To qualify for a return, the product should be unused, in its original condition, and returned with all original accessories and packaging.
Warranty Coverage by Product Material
Brass Fixtures
MALORY brass fixtures are designed for long-term outdoor performance and are covered as follows:
| Component | Warranty Coverage |
|---|---|
| Fixture body | Lifetime |
| Glare guard / shroud | Lifetime |
| Knuckle | Lifetime |
| Surface mount | Lifetime |
| Protective lens | Lifetime |
| Socket assembly | Lifetime |
| O-rings, seals, and gaskets | Lifetime |
| Integrated LED light source & optic, if applicable | 5 years |
Aluminum Fixtures
MALORY aluminum fixtures are covered as follows:
| Component | Warranty Coverage |
|---|---|
| Fixture body | 5 years |
| Glare guard / shroud | 5 years |
| Knuckle | 5 years |
| Surface mount / mounting hardware | 5 years |
| Protective lens | 5 years |
| Socket assembly | 5 years |
| O-rings, seals, and gaskets | 5 years |
| Integrated LED light source & optic, if applicable | 5 years |
Transformers, Bulbs & Accessories
| Product Type | Warranty Coverage |
|---|---|
| Low-voltage transformers | Lifetime |
| MR8 LED bulbs | 5 years |
| MR16 LED bulbs | 5 years |
| G4 LED bulbs | 5 years |
| PAR36 | 5 years |
| Connector | 2 years |
For brass products, natural patina or color change over time is considered normal and is not treated as a product defect.
How to Request Warranty Service
To start a warranty claim, please contact MALORY customer support with the following information:
- Order number or proof of purchase
- Product model or SKU
- Photos or videos showing the issue
- A short description of the installation environment and problem
Once your claim is reviewed, MALORY may provide replacement parts, product replacement, repair support, or another appropriate solution based on the situation.
Important Notes
Warranty coverage applies only to products purchased from MALORY or authorized MALORY sales channels.
MALORY reserves the right to inspect or request evidence of the product issue before approving a warranty claim.
Warranty service does not extend the original warranty period unless required by applicable law.