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MALORY FAQ
Why Choose MALORY® Lighting?
Why Choose MALORY® Lighting?
Malory® specializes in low-voltage landscape lighting for homeowners and professionals. To date, more than 700,000 Malory® products—including landscape lighting fixtures, LED lamps, transformers, and related components—have been sold, helping illuminate more than 50,000 outdoor spaces.
Our products are designed around durable materials, practical performance, and long-term serviceability, with options including die-cast brass fixtures, replaceable LED lamps, low-voltage transformers, cables, and accessories for complete outdoor lighting systems.
How Can I Contact MALORY® Customer Support?
How Can I Contact MALORY® Customer Support?
Need help choosing fixtures, planning a low-voltage lighting system, or troubleshooting an existing Malory® product?
You can call us at (626) 426-7553 when our team is available, or email us anytime at customerservice@malory-lighting.com. You can also submit your question through the contact form on this page.
If your question concerns an existing product or order, please include the product model/SKU or order number when possible so our team can assist you more efficiently.
What Are MALORY® Shipping Times and Costs?
What Are MALORY® Shipping Times and Costs?
Malory® offers free standard shipping within the contiguous United States. Most in-stock orders are processed within 1–2 business days, with standard delivery typically taking approximately 3–5 business days after shipment, depending on the destination and carrier service.
Large orders or orders containing multiple product types may arrive in separate shipments if inventory is fulfilled from different warehouse locations. Tracking information will be provided once your order ships.
Please visit our Shipping Policy page for complete details.
What Warranty Does MALORY® Provide?
What Warranty Does MALORY® Provide?
Warranty coverage varies by product category. Malory® die-cast brass landscape lighting fixtures and low-voltage transformers are backed by a lifetime warranty.
LED lamps and other electrical components are covered according to the warranty terms specified for each product.
For complete coverage details, exclusions, and warranty claim information, please review our Warranty Policy.
How Can I Return a MALORY® Product?
How Can I Return a MALORY® Product?
Malory® offers a 30-day return policy. You may request a return within 30 days of receiving your order, subject to the eligibility requirements and conditions outlined in our return policy.
For return instructions, eligibility details, and any applicable exclusions, please review our Refund Policy.
Need Assistance?
Returns & Service Address
2735 SW 32nd Ter, Pembroke Park, FL 33023
Please contact us before sending any return or warranty item.
